MCU Branch Closings

Happenings, News | September 18, 2018

Closing Announcement (9/18/2018 10:30 AM) Hope Mills closing at 10:30 AM and  Lumberton is closing at noon today 9/18/18. The Hope Mills Branch will remain closed until we reopen the branch at the new location, at 3333 N Main St. in Hope Mills on Monday, September 24th.

Recovery from Tropical Storm Florence

As areas of Hope Mills and Lumberton are dealing with the aftermath of Tropical Storm Florence, remember that some of our branch locations and employees may be affected too. If credit union services are affected we will post updates as soon as possible. Check back here for updates on our website.

Keep in mind that if there is a power outage that ATMs may not work and debit card transactions could be interrupted. To prepare, we encourage you to complete any branch or ATM transactions needed earlier in the week before to storm arrives and get enough cash out to last for several days. Make sure you know your MCU@Home login information so that you can access online banking and mobile banking.

If you need to evacuate your area, make sure you have your photo ID and know your member number as you may be able to locate a shared branch. To find a branch location visit, call 1-888-SITE-CO-OP, or Text a Zip Code to 91989. To access your account at a shared branch outlet you will need three things.

  1. The name of your Credit Union- Members Credit Union (Winston-Salem, NC).
  2. Your member number.
  3.  A valid US, State, county, federal, or city government issued picture ID with signature.

For those of you with a Visa debit card or MCU Cash Card be sure you have these items with you and know your PIN so that you may access cash and buy supplies. Keep in mind that it is possible for downtime to occur on these networks, but we have the procedures in place to minimize the downtime as much as possible and will be monitoring the situation through to the end.

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