A Better Online and Mobile Banking Experience is Coming in January 2019
Make Sure to Update Your Contact Info with MCU
We are working on converting our online banking platform to a new system. We are excited to bring you a seamless online and mobile banking experience starting in January of 2019. Our new system will give you the ability to view and transfer money between all of your Members CU accounts. You’ll be able to navigate to our free bill pay site and pay bills from online and mobile banking securely without needing a second username and password. We also plan to release a peer to peer (p2p) payment service through online and mobile banking. This service will be offered to members with a checking account and VISA debit ATM Card in good standing with Members CU. All of these features and more will be available in January 2019.
Help Us Provide a Successful Transition by Updating Your Information!
Please make sure that Members CU has your most current and up to date contact information on file so that your enrollment into the new system goes smoothly. This will ensure that you can get your one-time passcode easily and enroll in the new system fast!
Call us at 800-951-8000, or send us a secured message through MCU@Home to make sure we have your current email address, mobile phone number, and home number. If you change any of this information before January 2019 please make sure to update us!
View All Accounts Under One Sign-On
Our new system will give you the ability to view and transfer money between all of your accounts here at MCU. If you are the primary owner on a checking account and the joint owner of savings you will be able to see both accounts at the same time without needing two separate usernames and passwords. Members who are joint on your account(s) will be able to enroll in online and mobile banking with their own login credentials. Since you will be able to see all of your accounts under one sign on after we go live with the new system, be sure not to share your login credentials with joint members unless you want them to see every account that you own at MCU. Whoever is joint on your account may create their own unique login to manage accounts that they are joint on.
Here is What the New Online Banking Experience Will Look Like
*Please note that the above images are for example purposes only and the configuration of the platform is ongoing. Some services listed in the example may not be available in Members CU’s platform.